Our Policies
We are committed to maintaining openness, safety, and high standards in every aspect of our business. This page outlines the policies and guidelines governing employee behaviour, operational protocols, and compliance responsibilities. We are dedicated to addressing any inquiries or concerns, so please feel free to contact us at [email protected], and we will respond within two business days.
Incident Management Policy
- Our Incident Management Policy provides an accessible framework for handling and addressing various types of incidents that may occur during the delivery of our services.
Privacy Policy
- Our Privacy Policy provides detailed information on how we collect, store, use, and protect your personal information.
Complaint Policy
- Our Complaint Policy provides a clear and comprehensive framework for addressing and resolving complaints in a fair and efficient manner.
Cancelation Policy
- Our Cancellation Policy details the specific steps and processes that we adhere to in the event of appointment cancellations.
Payments Policy
- Our Payments Policy provides detailed information regarding the payment of services, including expectations, deadlines, and accepted payment methods.